Frequently Asked Questions
Everything you need to know about your Epharma shopping experience
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I return an item I purchased?
If you are not satisfied with your purchase, you can return items within 30 days of receipt. Products must be unworn, unwashed, and have all original tags attached.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend comparing your body measurements to our chart to ensure the perfect fit for every garment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I track my order after it has been shipped?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are the colors of the clothes accurate on the website?
We strive to display our products as accurately as possible. However, please note that actual colors may vary slightly due to different monitor settings and lighting conditions during photography.